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Congress Hotel: Unsafe and Unsanitary?
Since workers have been on strike at the Congress, hundreds of customers have complained of unsafe and unsanitary conditions at the hotel.
- A customer found that the hotel’s fourth and sixth floors were out of use and the lights had been turned off. However, both floors were accessible to customers by stairs and elevator, even without lights on. (February 2005)
- A customer found two fire extinguisher boxes—with the fire extinguishers missing—on the fourth and tenth floors. (February 2005)
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- When visiting the 9 th floor, a customer was surprised to find the guest hallway nearly dark and blocked with buckets, rags, trash, wooden boards and rolls of wallpaper. (February 2005)
- A customer found an exit stairway cluttered and blocked by a ladder, boards, buckets and other materials. In a nearby stairway, he found an iron and ironing board in the walkway.(February 2005)

- When going for a soda, a customer found several bags of trash lying next to the vending machine.(February 2005)

- Splattered paint and chipped tile inside of a guest room closet in on the eleventh floor. (February 2005)

- On the ninth floor, a customer found the wallpaper had fallen off the top of this doorway.(February 2005)
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November 13, 2003 --Rodent poison and rodent droppings
Customer photo taken |
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October 29, 2003--
Dead Roach
First floor of the Congress Hotel |
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August 31, 2003--
Rusty radiator at the Congress Hotel. |
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August 31, 2003--
Ceiling in first floor front room (click on photo for larger image. |
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Hallway to Fitness Room
Customer photo taken 11/13/03 |

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Carpet stain and plaster. Taken September 20, 2003, by a Congress Hotel guest |
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July 20, 2003-- Upon arrival, guest room 809 toilet found with the seat up and yellow liquid dripping into it. |
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July 20, 2003-- Guest room 809. Source of leak is ceiling above toilet. |
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NEWS |
Edwards Walks the Picket Line in Chicago
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Hotel sues city, alderman
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Congress Strikes Back
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Congress Plaza Hotel sues alderman
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Walking the Talk
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COMMENTS |
| "There were no lights on the 7th floor. It was very scarey. There was a crack in the cieling of our room a little mold in the shower." |
| 03/15/2008 |
| "The bathroom in my room could have been cleaner, and the room had thin walls. In the public bathrooms there was no soap, trash on the floor, and dirty toilets. There was poor service in the lounge, and it was understaffed. Nobody cleaned up a spill in the bar which was unsafe." |
| 03/15/2008 |
| "There was a large "dent" in the hallway entrance to room 406. The paint and plaster was peeling in the closet. " |
| 03/08/2008 |
| "The TV didn't work. Management was called and they never showed up. " |
| 03/08/2008 |
| "No ice in vending machines. No bottled water in vending machines. No lights in 6th floor hallway. " |
| 03/06/2008 |
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